TERMS AND CONDITIONS
The booking terms and conditions are to be read in conjunction with a valid price list, specifying services and prices.
In Ireland, the United Kingdom and Malta, the Language Course is organized by: Angloville International Limited, incorporated in Ireland, Company number: 596977 , Company Address: St Mary College Languages dept, Emmet Pl, Youghal, Co. Cork, Ireland.
The Organiser of the Language Course is also referred to as “School” or “Organisers”.
All Students or their legal guardians must familiarize themselves with present Terms and Conditions and send a scan of a signed and dated copy of the Terms and Conditions to an Angloville representative before their reservation can be confirmed.
By paying either a deposit or full fees, the Student confirms that he or she has read, understood and agree to the following conditions.
All terms and conditions are applicable to “direct students” and “agents” unless variations are agreed between the agent and The Organisers in a separate agreement in writing which must be signed by all parties and dated and returned to the Organisers.
“Direct Students” – EU citizens, minors and adults, using the Angloville language education service.
“Agent” – a company or person, reselling or promoting Angloville services to third parties under a separate legal agreement with Angloville.
PremierTEFL – incorporated in Ireland, company number: 582059. Company address: St Mary College Languages dept, Emmet Pl, Youghal, Co. Cork, Ireland. A body providing a portion of the teaching service during an Angloville programme as part of the AngloTEFL scheme, a jointly held teaching programme with Angloville, described on www.anglo-tefl.com.
To register for a course, the Student (if aged 18 or more) or the Student’s representative in law (if aged under 18) must complete the Enrolment Form online at www.angloville.it
The Student will in turn receive written confirmation of their booking and a pro-forma invoice for the fees.
3.1. All fees must be paid to the School before the start of the programme. The School will not admit a Student who did not issue a full payment before the programme.
3.2. DEPOSIT AND COURSE FEE: STUDENTS REQUIRING A VISA
3.3. DEPOSIT AND COURSE FEE: STUDENTS WHO DO NOT REQUIRE A VISA
All payments must be made electronically in EUR via a link provided by the Organisers in the confirmation email. The payment system, supporting Course payments is owned and operated by Six Payment Systems, Hardturmstrasse 201, Postfach, Zurich, 8021 Switzerland. Detailed Terms and Conditions of the Payment System Service can be found on Provider’s website: www.six–payment–services.com.
Payments must include all extra bank transfer charges applied during the transaction (including intermediary bank charges if applicable).
Arrival details and transfer bookings will not be released or forwarded to the Student or the Student’s representative in law until the full payment has been received.
In the case of late bookings under 60 days before the start of the course, the Student should pay the full fee immediately with his or her enrolment form in order to secure a place on the course. Student’s reservation can only be guaranteed upon receipt of the full course fee by Angloville.
A verification email will be sent to the Student or the student’s representative in law or their agent once the Student has been accepted onto the Course and payment received.
3.5 PRICE LIST
All current prices are listed on www.angloville.it website and are confirmed by the Organisers in the reservation email.
The minimum age required to participate in Junior programmes is 12 years of age. Students must have reached the age of 12 before the course commencement date. Birth certificates may be required as proof. The maximum age is 18. Parents or legal guardians of Students under 18 should read our parental info sheet, and are required to send us the completed consent form before the Student’s arrival date. Please contact us for details.
The minimum age for Adult programmes is 18 years old and there is no maximum age limit. Students must have reached the age of 18 before the course commencement date. Birth certificates may be required as proof. Please note that the School does not provide supervision for students who book an adult course.
4.4. LEVEL OF ENGLISH
The student by submitting the application to the Course fully understands that Angloville teaching methods require a pre-intermediate level of English (B1) as a minimum. This will be evaluated through one of our Online Tests provided by Oxford University. Eligibility is assessed jointly with the client. No refunds can be given if any portion of the course is unused by the student due to an insufficient level of English. For students with lower command of English, evaluation of eligibility to participate will be on a case to case basis. Eligibility is assessed jointly with the client.
The Organisers requires all students to attend every class in their course. If students are persistently late or absent, it may result in expulsion from the Course. The Organisers may be required to contact the student’s fee payer or financial sponsor if disciplinary measures are introduced.
4.6. CONDUCT AND EXPULSION
Students must have adequate health, accident and travel insurance while attending a course at Angloville. Students must provide proof of adequate cover at enrolment. Uninsured students may not attend class until proof of insurance is available, and will not be refunded for lost class time. EU students are required to obtain a European Health Insurance card from their local health authority.
4.8. MEDICAL INFORMATION
Angloville will not be held liable for loss, damage or injury caused by any type of incidents between students or their property, by students to the university property, by students to third parties or their property or by students to staff of Angloville or their property unless in situations where imposed by law is mandatory.
4.10. DAMAGE TO PROPERTY
Students or their legal guardians (for underage Students) must pay the full cost of any damage the Student causes to Organiser’s or Organiser’s Partners’s property. Organiser’s Partners are defined here as board and lodging, transportation and travel providers during the duration of the Course.
Damage deposit may apply in certain residences, to be paid upon arrival.
If the Student loses their key, they will be charged extra to cover the cost of replacement.
The Organisers reserve the right to expel students for unacceptable behaviour including, but not limited to, possession or consumption of illegal drugs, consumption or being under influence of alcohol (during class hours – for adult students, and at all times – for underage students), smoking in restricted areas, malicious damage to Organisers’ or their Partners’ property or place of accommodation, threatening other students’ safety, breaking local law, repeatedly omitting classes, leaving the group without a Supervisor’s consent (in case of minor Students), and not respecting curfew times. No refund will be given. Repatriation is at students’ own expense.
5.1. CLASS INFORMATION
Courses run according to a fixed programme timetable. Changes to the timetable may occur.
Check-in time for accommodation normally starts from 14.00 on the arrival date. Check-out time is determined by each venue and is typically at 11.00 on the last day of the programme.
5.3 ON-SITE COODINATORS
Angloville programme coordinators are present on-site to provide and facilitate a safe learning experience to the Students. It is therefore required that the Students obey the rules, regulations and recommendations proposed by the Coordinators especially related to health and safety.
The organisers make it possible for the parents or legal guardians of minor students to contact the on-site coordinators during the duration of the programme at any given time. Contact details will be provided to the parents or legal guardians by correspondence before the course.
5.4. UNACCOMPANIED MINORS
Students travelling as unaccompanied minors require an Organiser’s representative to provide an additional service upon arrival and departure. There is an extra surcharge for this service to be confirmed in the booking process. Please advise the Organisers at the time of booking if the student will be travelling as an unaccompanied minor.
Organisers can arrange transfers to and from the Programme venue and the airports listed in the pricelist, which also lists the charges for transfers.
The Organisers reserve the right to change details of its services, including courses, facilities, locations and course dates where circumstances beyond the company’s control necessitate such changes and Students or their legal representatives will be notified of any such changes as soon as possible by email to the appropriate email account provided the registration form.
6.1. Timely written notification of cancellations must be submitted to the Organisers in order to provide refunds. All approved refunds are made to the original fee payers bank account details as provided within 45 calendar days.
6.2. For cancellations made to the original booking and communicated 90 days or more prior to selected Course start date: deposit and other fees received will be refunded to the original fee payers bank account (bank charges are covered by the Student)
6.3. For students cancelling less than 90 days and more than 60 days prior to selected Course start date, Organisers will refund fees received in full less a nonrefundable deposit and relevant bank charges to the fee payers bank account.
6.4. For students cancelling 60 days and more than 28 days prior to selected Course start date, Organisers will refund fees received less a nonrefundable deposit, relevant bank charges and a cancellation fee equivalent to 30% of the course price to the original fee payers bank account.
6.5. For students cancelling 28 days and more than 14 days prior to selected Course start date, Organisers will refund fees received less a nonrefundable deposit, relevant bank charges and a cancellation fee equivalent to 60% of the course price to the original fee payers bank account.
6.6. Students cancelling 14 days and less prior to the course commencement date will be charged a full fee thus no refund will be made by the Organisers.
6.7. The Student who needs to cancel may find a replacement Student who will take over his rights and obligations under these Terms and Conditions (provided the replacement Student meets the age criteria for the selected Course, proof of age will be required by forwarding a birth certificate, the minimum language requirements per our online test evaluation provided by Oxford University (eligibility is assessed jointly with the client) and possesses a valid EU visa). The change may occur no later than 7 days before the start of the selected Course and must be communicated to and confirmed by an Angloville representative (paragraph 12). There is a €100 (one hundred Euro) extra registration fee that the replacement Student will need to cover to ensure they will be enrolled in the Course.
6.8. No refunds will be given for unused tuition hours or board and lodging.
6.9. Terms given for cancellation periods are based on the school’s normal working hours (ie 9.00 – 17.30 Monday to Friday). If a cancellation request is received outside normal working hours, the relevant notice period will be counted from the next working day.
Any changes to bookings are subject to availability on the relevant course and may not be allowed by the School if made less than 60 days prior to the programme. Any additional fees that may be incurred due to any change by the Student or the Student’s representative in law must be paid for in advance of the change being implemented and paid to Angloville bank account. There will be no refunds available to students who wish to change to a course of a lesser value.
Organisers will not be responsible for any losses or any costs incurred by or on behalf of the student as a result of causes beyond our reasonable control. Such causes shall include but shall not be limited to riot, war, threat of war, civil strike, industrial dispute, terrorist activity, natural or nuclear disaster, unusually adverse weather conditions and infectious diseases.
Organisers may take promotional photographs and video footage of students for promotional purposes only. If students do not wish to participate, the Organisers will respect their wishes but it is students’ responsibility to absent themselves.
9.1. In the event of a dispute between a student and the school, procedures are in place to facilitate the resolution of the dispute:
Angloville Programme Manager:
+39 324 8725520
Angloville Head Office:
Angloville International Ltd
St Mary College Languages dept,
Youghal, Co. Cork
In order to deliver education and protect welfare, the Organisers will collect, keep and otherwise process personal data, including sensitive personal data that relates to the student and their circumstances. This will include their name, contact details and where appropriate those of their parents, guardian, agent or sponsor. The Organisers will also keep data about their education, health, welfare, accommodation, travel, passport, visa, finances and fees. The information is kept secure at all times and shall only be held for the purposes as set out above.
All the above terms are applicable to “direct students” and “agents” (as defined in clause 1 page 1) unless variations are expressly agreed in writing between the agent and a representative of Organisers possessing necessary legal authority.
SCHOOL REPRESENTATIVE FOR ALL COURSE QUERIES, BOOKINGS, PRE/POST-COURSE CORRESPONDENCE AND GENERAL QUESTIONS:
+39 324 8725520
The present terms and conditions are made in accordance with the laws of the Republic of Ireland. During the duration of the Course, local law of the country where the Course is held always applies.
Terms and conditions are subject to change. Please confirm terms and conditions upon booking by sending a scanned signed copy to an Angloville representative (clause 12).
We solely collect personal information for the purposes of providing a language education service to our Clients. By providing the information to us you expressly consent to the use of your information in this way. If you wish us to remove your details from our database please email us at firstname.lastname@example.org expressly requesting us to remove your details from our database.
The right to cancel period is 14 days from the date the contract started under Statutory Instrument No. 484 of 2013 European Union (Consumer Information, Cancellation and Other Rights) but it cannot be cancelled if the service provider has already begun providing the service.